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Welcome to
Hillview Surgery

Hillview Surgery
179 Bilton Road
Tel: 020 8997 4661
Fax: 020 8810 8015

Booking an Appointment


We operate a daily audit to check that the number of appointments required by patients are matched by the number of appointments we offer. If you can't get an appointment here are some interesting statistics.


The surgery is open for doctors’ appointments from 8.00am Monday to Friday. Appointments can be booked with doctors, nurses or healthcare assistants. Please note Face to Face  appointments with doctors are only available to book ‘on the day’. Telephone Consultations may be booked a day ahead. Appointments with nurses or healthcare assistants may be booked up to 4 weeks in advance. 


Many patients prefer to speak to the Doctor on the telephone rather than have the inconvenience of having to attend the surgery. If you would prefer a ‘Telephone Consultation’ with a Doctor please leave your contact details and a brief reason for the call and a Doctor will return your call. This system may be more convenient if you wish to discuss test results, need advice or have medication queries. Please try to call as early in the day as possible. 


Please arrive in good time for your appointment. If you are more than 15 minutes late you may have to wait until the end of the clinic to be seen or be asked to re-book your appointment for another day.


Please always cancel unwanted appointments so they may be offered to other patients. 

Each month approximately 100 appointments are wasted by our patients who don’t bother to turn up. NHS resources are wasted due to poor attendance. If you wish to cancel or rearrange your appointment please contact us.


The online or automated phone systems can also be used to book, check or cancel your appointments, see below


Booking Online: To access online appointments you will need to come to the surgery to register for an account, please bring photo ID and proof of address with you. You will be given a username and password to activate your account. The online system is open from 7.30am Monday - Friday to book Face to Face appointments with doctors ’on the day’. Telephone consultations with a doctor and appointments with nurses or healthcare assistants can also be booked online.


Using the Automated Phone System: Please phone 020 8997 4661, choose Option 1 and follow the instructions. The automated system is open from 7.30am Monday - Friday to book Face to Face appointments with doctors ’on the day’. Telephone consultations with a doctor and appointments with nurses or healthcare assistants can also be booked via the automated phone system. If you prefer to speak to a receptionist choose Option 0 (Monday-Friday 8.00am—6.00pm only).


Evening and Weekend Appointments are available with GPs and nurses at local Extended Access Centres. Evening appointments are between 6.30pm - 8.00pm Monday - Friday, weekend appointments are between 8.00am - 8.00pm. We can book the appointment for you or call NHS111 if the surgery is closed.




Are you asking for an appointment for one of these conditions?

  • Athletes Foot
  • Indigestion/ heartburn
  • Blocked nose
  • Mouth ulcers
  • Conjunctivitis
  • Nappy rash
  • Constipation
  • Sore throat
  • Diarrhea
  • Threadworm
  • Headache
  • Head lice
  • High temperature
  • Warts/verrucas



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