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Welcome to
Hillview Surgery

Hillview Surgery
179 Bilton Road
Perivale
Greenford
Middlesex
UB6 7HQ
Tel: 020 8997 4661
Fax: 020 8810 8015

Our Patient Participation Group

 

Hillview Surgery has always been at the forefront of Patient Care and is committed to ongoing initiatives that will benefit you, the patients, in so many ways.

 

As well as engaging in the latest modern technology in order to provide a better service, the Surgery team will be involving patients themselves in the running and monitoring of the service it provides through the Patient Participation Group.

 

Members of the Group have no executive authority in the running of the Surgery,  they are there to comment on the working of the Practice from a patient’s point of view. So often, when one is heavily involved in the detailed running of a business, it is very easy to overlook the obvious. One area identified initially was the usefulness of having a Suggestion Box. This is now in the Reception area and is already proving helpful.

 

The PPG have organised a Patient Survey which is of great help in the forward planning of the Surgery. The summary of the key results and action points can be seen by clicking here and the full survey report and results by clicking here and here.

 

In time, other areas will be developed where patients can benefit ever further.

 

Please feel free to speak directly to the PPG. They may not have all the answers, but will listen to you. You can contact the group by email at hillviewppg@hotmail.co.uk

 

The PPG issue regular newsletters and you can access the latest one by clicking here. Old newsletters are available in the archive by clicking here.

 

If you are happy for us to contact you periodically by email, please complete this form. This information will help us to make sure that we try to speak to a representative sample of the patients that are registered at this practice.


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