Practice Policies & Patient Information

Practice Policies & Patient Information

Our staff are committed to providing quality healthcare for the benefit of all of our patients. View our policies to see how this is achieved.

We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Friends & family test

There are currently no vacancies.

Green Impact For Health Toolkit

Hillview surgery is delighted to be signed up to the Green Impact for Health Toolkit and is actively taking steps to reduce our carbon footprint. The climate emergency is also a health emergency, and health care in the UK contributes 5.4% of the UK’s carbon emissions. We need to enhance the health of our current population without compromising the health of future generations, and this means operating within the sustainable boundaries of the planet. Fortunately most of the solutions for the planet also make our health better – for example, engaging in active travel and exercise in nature, avoiding smoking, reducing pollution etc all enhance our health and reduce our need for medications, with further benefits to the NHS, your health and the carbon footprint of healthcare. Take a look at to learn more about this

Our team was awarded the GOLD+ award for our contributions to reducing our Carbon Footprint, and were presented as a Case study in Going green as below:

Hillview Surgery introduced the ‘Hillview Going Greener’ initiative (July 2020) to raise

awareness of the importance of carbon footprint reduction, and to implement measures to help tackle climate change. Our focus this year were multitude which included:

Promoting self care and healthier lifestyle measures to patients including team wellbeing

activities, recycling of non-clinical waste, encouraging energy saving, working towards

paperless practice, ‘total triage’ model including remote consultations, appropriate use of

medications including inhalers with a low carbon footprint, educating patients on how to safely dispose of their unused medications—including inhalers, used or unused.

Our Ambition for 2022 and beyond is to maintain current award and to encourage our neighboring practices to get involved with Going Greener initiative and continue to share our experiences.


We are dedicated to supporting and improving the wellbeing of our patients and the whole practice team.

To fully support this initiative, be have appointed trained Wellbeing Leads to promote and embed various Health and Wellbeing initiatives into Hillview Surgery.

Dr Vasu Siva – GP Partner

Marina Tai – Practice Nurse

Shain Collins – Practice Nurse

Adam Wragg – Practice Manager

Hillview Surgery is proud to be a part of the Parkrun Practice Family.

What is Parkrun?

Parkrun is a free, weekly, timed 5 km events taking place every Saturday morning at various locations across the country.

On Sunday mornings, there are 2km junior Parkruns for children aged four to 14.

Why should I take part?

Taking part in Parkrun provides a multitude of Health and other benefits, including:

Support long term health goals such as improving your fitness and weight management

Helping you to manage your health conditions, including diabetes

Improving your mental health and social wellbeing (many Parkruns have post event socials with an opportunity to meet new people and make new friends)

Volunteer opportunities for those not confident in taking part in the run

When and where can I get involved?

5km Parkrun takes part every Saturday at 9am.  2km Junior Parkrun for children aged 4 to 14 take place on Sunday Mornings at 9am

You can find Parkrun events near you using the Parkrun Event Map


The nearest 5km Parkruns are:

Northala Fields Parkrun

Southall Parkrun

Gunnersbury Parkrun


The nearest Junior Parkruns are:

Northala Fields Junior Parkrun

Pitshanger Junior Parkrun

How do I take part?

Registration is completely free and only needs to be done once, whether you intend to walk, jog, run, or volunteer or do a combination of all these things! Simply complete the registration form, print your barcode and head down to your local event.

Who can take part?

Parkrun is a positive, welcoming and inclusive experience where there is no time limit and no one finishes last. Everyone is welcome to come along, whether you walk, jog, run, volunteer or spectate.

How can I found out more about Parkrun?

You can find out more about Parkun on the Parkrun Website

Check out loads of inspirational stories from parkrunners on the Parkrun blog, or watch them on the Parkrun YouTube channel.

You can also ask anyone at the practice for more information about Parkrun, and they will be happy to help.

We also have 4 Parkrun leads at the practice, who attend various 5km local parkruns, and can support you in getting involved; these are:

Adam Wragg – Practice Manager

Marina Tai – Practice Nurse

Pream Srikandarajah – Social Prescriber

Dr Sukhpal Shergill – GP Partner